Book Review: Ethics in IT Outsourcing

Ethics in IT OutsourcingEthics in IT Outsourcing by Tandy Gold is a surprisingly great read on the ethics in IT outsourcing as well as IT ethics and business ethics more generally. The reason it was a surprise is that the Gold tackles the ethics in IT outsourcing head on. From its roots in US economics and public policy through globalization, quickly linking the issues and trends to corporate ethics and IT ethics. The book is full of thoughtful lessons in ethics and morality faced by CIO’s at an increasing rate.  Continue reading

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You Can’t Wake A Person Who Is Pretending To Be Asleep

“You can’t wake a person who is pretending to be asleep” is an ancient Navajo proverb. The wisdom of this proverb has withstood the test of time and therefore it should not escape your attention today. Slow down, for just a minute, and consider it:

“You can’t wake a person who is pretending to be asleep” Continue reading

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Undercover CIO: What you don’t know they won’t tell you

Undercover CIOUndercover CIO is an idea I hope each of you will consider. Actually, undercover CIO is more than an idea, it’s a management approach for CIO’s to use in their daily routine to increase their visibility into their IT organizations. It’s a little bit of a twist on the tried and true approach of trust but verify aimed at getting to the real IT organization your staff is keeping you from seeing.

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Eat Your Own Dog Food – Lessons from BYOD

Eat Your Own Dog Food

The first rule of IT ought to be to always eat your own dog food. Eat your own dog food is much more than a rule. Eat your own dog food is a first principle of IT.

That is why in the era of BYOD, the more IT decides to break this first principle the more likely it is that you have a failing IT organization. Continue reading

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Seat At The Table Thinking

Seat at the TableGetting that coveted seat at the table may depend more on how you think about things than anything else. The key to developing “seat at the table thinking” could be thought of as having an executive mindset. Now I am sure many people can hear the phrase executive mindset and know instantly what it means. But for those CIO’s and senior IT leaders struggling to figure out why they are not getting a seat at the table, some details might be useful. Continue reading

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Enough with the IT Cowboys, Firefighters and Heroes

IT CowboysWhen will we decide as a profession that we have had enough of the IT cowboys, firefighters and heroes? Isn’t it time for the sheriff to run every last IT cowboy out of town with orders to never show their face around here again? Isn’t it time for us to employ those skilled in fire prevention instead of a bunch of smoke jumpers that parachute in to save the day? Continue reading

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Law of Diminishing Returns in IT

The law of diminishing returns may be one of the most important ‘laws’ for CIO’s to understand and apply in nearly every decision making situation. CIO’s often use a number of shorthand adaptations of the law of diminishing returns such as “cost vs quality” or “the 80-20 rule”.

The more I think about it though, the more I believe the shorthand is not helping CIO’s overcome the challenges of achieving an appropriate balance between the cost of IT versus the value of IT. For that reason I have decided the law of diminishing returns deserves to be directly applied in nearly all IT decision making. Continue reading

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