Big Data or Big Problems

Big DataBefore you start planning for your big data requirements and asking for a big data budget, make sure what you think is big data isn’t really just big problems. That’s my best advise from a more enlightened perspective on how organizations are responding to processing problems in their larger information systems and data warehouse applications. Continue reading

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Review Your 2013 Web Hosting Strategy

The new year is still new making it a great time review your current web hosting strategy. It might be the right time of the year to find an alternative web hosting service that meets your needs perfectly. Speaking of review, remember when millions of website owners were mystified by the non-appearance of their websites back in September 10 of 2012 from the GoDaddy outage. Was it an isolated server issue? Or perhaps a larger network attack, coming ominously the day before September 11th? Continue reading

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Where is Jerry Bishop

Jerry Bishop“Where is JerryBishop” is a great question and one I should have answered a long time ago to explain not posting regularly. The answer of course is that I am right here as I have been all along struggling to get back into the groove of posting on The Higher Ed CIO. So today I will break through my mental barrier to posting by sharing with a bit of an explanation to get things rolling again. Continue reading

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What Keeps Me Up At Night

What keeps me up at night 3:00 am“What keeps me up at night” is one of those cliches I often dismiss. I suppose it is because I have never really had any trouble sleeping at night in all my years of working in IT because of work related issues. I suppose it is because I am not a worrier by nature, although I do have my insecurities like everyone else. Continue reading

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Cloud Computing in Higher Education

Bob BurkeAuthor Introduction: Bob Burke is president of FolderWave, Inc., a cloud-based company offering products and services designed to significantly improve complex, high-volume time-dependent process and data management operations in many operational areas in higher education.  Bob can be reached at

The irony about cloud computing in higher education is that most schools have already been using it to some extent but may not even realize it. Gmail is one example. Yahoo Mail is another. Continue reading

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Capacity Planning Maturity Pipe Dream

capacity planning crowded trainCapacity planning maturity seems like it must be a pipe dream for the majority of IT departments. Unlike other process maturity questions, when it comes to capacity planning process maturity, I am wondering if thinking in terms of levels even makes sense. Instead, perhaps we can consider a different maturity model. Continue reading

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IT Skills Inventory Starts With Your IT Staffing Model

Before investing a ton of time in an extensive IT skills inventory and the maintenance nightmare of keeping a individual IT skills matrix up to date, think about starting with a simple IT staffing model. That was the approach I recently took with a client who sensed their imbalance in IT costs and operational issues might be due to an IT skills gaps. Continue reading

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